Patreon reverses service-fee decision
I have to hand it to Dave Kellett. During a recent Webcomics Confidential discussion about the Patreon service-fee mishap, he not only guessed that the crowdfunding company would reverse the decision, but he accurately foretold the first three words of the announcement: “We heard you…”
We’ve heard you loud and clear. We’re not going to rollout the changes to our payments system that we announced last week. We still have to fix the problems that those changes addressed, but we’re going to fix them in a different way, and we’re going to work with you to come up with the specifics, as we should have done the first time around. Many of you lost patrons, and you lost income. No apology will make up for that, but nevertheless, I’m sorry. It is our core belief that you should own the relationships with your fans. These are your businesses, and they are your fans.
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